SAP That Keeps Your Business Moving.
Implement it. Upgrade it. Fix it. Optimize it. Keep it running.
Your SAP environment doesn't stop evolving when implementation is complete. New releases, business requirements, integrations, custom code, security requirements, performance issues and user demands keep coming. Atominos provides end-to-end SAP services across implementation, migration, upgrades, application management, optimization and ongoing support — helping you keep your SAP landscape stable today and ready for what's next.
100%
SLA-Backed Performance & Uptime
Zero Drama
Upgrade Factory Methodology
ECC → S/4
Proven Migration & Conversion
L1 — L3
Continuous Functional & Basis AMS
Our SAP Support & Services
Structured support designed to keep your business-critical processes uninterrupted, fully governed and optimized.
SAP Application Support (AMS)
Keep your business-critical SAP processes running with structured, SLA-backed application support covering:
- Incident & problem management
- Functional & technical support
- SAP Basis administration
- Real-time performance monitoring
- Job & interface monitoring
- User & authorization support
- Configuration support
- Change requests management
- In-depth root-cause analysis
- SAP Note analysis & deployment
- Production issue resolution
- SLA-guaranteed response & resolution
"From 'SAP is down' to 'this process is behaving strangely' — we've got it covered."
SAP S/4HANA Support
Comprehensive support for modern SAP S/4HANA landscapes across deployment models:
- S/4HANA functional & technical application support
- SAP Fiori Launchpad & user experience optimization
- End-to-end business process redesign & tuning
- Integration support across modern APIs & SAP BTP
- Custom developments & clean-core compliance
- Continuous release and feature adoption guidance
SAP Best-Practice Guidance: Support includes release planning, upgrade preparation, custom-code remediation, regression testing and technical validation aligned with official SAP release standards.
Your SAP Version Changes.
Your Business Doesn't Have To Stop.
SAP upgrades are not simply “install the new version.” An upgrade impacts multiple connected dimensions across your digital core. Atominos manages the upgrade journey end-to-end to eliminate downtime and prevent operational risk.
Upgrade Readiness Assessment
Before touching production, we execute a thorough 13-pillar readiness assessment using official SAP tools & PAM benchmarks:
SAP Version Upgrades We Support
Tailored upgrade frameworks engineered for your specific SAP architecture and release cycle.
SAP ERP / ECC → SAP S/4HANA
Structured transition from legacy ECC systems to S/4HANA digital core:
- • System assessment & readiness check
- • Conversion strategy (Brownfield / Greenfield / SDT)
- • Simplification Item analysis
- • Custom-code remediation (ABAP on HANA)
- • Data migration planning & validation
- • Integration & interface assessment
- • Cutover planning, Go-Live & Hypercare
S/4HANA Version-to-Version
Moving from one supported S/4HANA release to another:
- • Major release & Feature Pack Stack support
- • Assessment → Planning → Preparation
- • Technical upgrade & SUM coordination
- • Comprehensive regression testing
- • Cutover execution & validation
- • Post-upgrade hypercare & stabilization
- • New capability adoption analysis
S/4HANA Cloud Private Edition
Support for SAP's 2-year base release cycle with FPS/SPS stacks:
- • Release planning & readiness check
- • Custom-code remediation & clean core
- • Integration & API validation
- • Automated & manual regression testing
- • Security & authorization alignment
- • Transport coordination & cutover
- • Post-upgrade hypercare war room
S/4HANA Cloud Public Edition
Support for February & August major releases + continuous delivery:
- • Release readiness & What's-New analysis
- • Business process impact assessment
- • Configuration & extensibility validation
- • Regression & user acceptance testing (UAT)
- • Integration testing with external apps
- • Feature adoption & enablement
- • Post-release business-user support
SAP Upgrade Factory
Upgrade. Without the Upgrade Drama.
A structured, factory-model service for customers needing recurring or multi-system SAP upgrades. SAP upgrades are not finished when the software upgrade finishes — rigorous testing and process validation guarantee business continuity.
1. Discover
Understand your current SAP landscape, component versions, add-ons and transport queues.
2. Assess
Identify exact technical, functional and business impact using Simplification items & PAM.
3. Prepare
Remediate custom code, configurations, integrations, authorizations and third-party dependencies.
4. Test
Execute structured functional, integration, regression, interface and user acceptance testing (UAT).
5. Upgrade
Coordinate technical and functional cutover activities with near-zero downtime windows.
6. Validate
Verify critical business transactions, background jobs, external interfaces and financial postings.
7. Hypercare
Dedicated war room and immediate issue resolution for business users during go-live stabilization.
8. Optimize
Identify and deploy new high-value capabilities, Fiori apps and automation from the new release.
End-to-End SAP Domain Expertise
Covering every layer of your SAP landscape: Basis, Core Business Modules, Middleware and Modern User Experience.
SAP Basis & Technical Support
Robust system administration and infrastructure health management:
- SAP system & Basis administration
- 24/7 system & performance monitoring
- Transport management (STMS/ChaRM)
- Job & RFC/interface monitoring
- System refreshes & client copies
- Kernel & component stack updates
- SAP Notes analysis & deployment
- SSL Certificates & secure connectivity
- High availability (HA/DR) management
- Backup & recovery coordination
- Technical troubleshooting & RCA
- Upgrade technical execution
SAP Integration Support
Because SAP rarely lives alone.
We support secure, bi-directional connectivity between SAP and:
SAP Functional Support across Core Modules
Structured around your exact business footprint and enterprise landscape:
SAP Fiori & UX
User Experience SupportFull Fiori lifecycle support: Fiori Launchpad management, standard and custom Fiori apps, roles and catalogs, authorization troubleshooting, app configuration, UI issue resolution, Fiori version upgrades and UX performance optimization.
SAP Application Managed Services (AMS)
Your SAP Team, Without Building Another Department.
For organizations that want enterprise-grade SAP expertise without the overhead, recruitment complexity and fixed costs of an oversized internal team. Atominos provides a comprehensive, ongoing SAP support model tailored to business-critical operations.
From user helpdesk and troubleshooting to deep architectural and code-level fixes.
Instant access to cross-functional consultants, ABAP developers and Basis engineers.
ITIL-compliant ticketing, root-cause resolution and managed change release cycles.
Clear response/resolution SLAs with transparent monthly consumption and reporting.
Tailored Support Levels
Choose the right operational model for your business criticality:
24x7 Mission-Critical Coverage
Round-the-clock monitoring and rapid P1/P2 response for 24/7 manufacturing and global operations.
8x5 Business Hours Support
Dedicated functional and technical support aligned with your core operational business hours.
Dedicated / Shared Capacity Pool
Flexible monthly support hours that rollover or scale up during peak cycles (year-end close, audits).
SAP Transformation Services
Beyond keeping SAP alive, we help forward-thinking organizations continuously improve, modernize and automate it.
SAP Implementation
From business requirements, scoping and standard architecture through configuration, integration, rigorous testing and go-live.
SAP S/4HANA Transformation
Modernize legacy ERP environments into an agile S/4HANA digital core with clean-core principles and automated pipelines.
SAP Cloud Transformation
Accelerate cloud adoption across RISE with SAP, SAP BTP and applicable SAP SaaS solutions for maximum business elasticity.
SAP Process Optimization
Identify inefficient legacy custom developments, bottlenecks and rework, redesigning them around standard SAP capabilities.
SAP Intelligent Automation
Connect repetitive SAP tasks to intelligent automation, RPA and Agentic AI workflows (Agentonex) for seamless straight-through execution.
Clean Core & Governance
Ensure upgrade-safe extensions on SAP BTP to decouple custom code and keep future upgrades fast, predictable and low-cost.
And Then There's the Part Most SAP Providers Forget.
Don't Upgrade Just to Get a New Version.
Every SAP release brings changes, but not every new feature deserves implementation. Upgrades should create measurable business advantages, not just technical version increments.
Atominos Helps You Answer the 4 Critical Questions:
That turns SAP release management from a stressful technical drill into a strategic business decision.
Your SAP System Shouldn't Be Your Biggest Dependency.
It Should Be Your Business Engine.
Whether you're running SAP ECC, S/4HANA On-Premise, S/4HANA Cloud Public Edition, S/4HANA Cloud Private Edition, or a RISE with SAP environment, Atominos can help you support, upgrade, optimize, transform and continuously improve your SAP landscape.